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Published on: Sep 11, 2021
3 minute read
By: Second Medic Expert

What Should You Do If Someone Tells You They Are Thinking About Suicide?

What should you do if someone tells you they are thinking about suicide?

First, remember that suicide is almost always an impulsive decision, and it can be prevented if the person gets immediate treatment. Second, don't leave the person alone. Keep them talking, let them know you care about them and give them someone to call for help. Third, try not to make any promises to the person as they will most likely break those as well. Fourth, encourage them to seek outside professional help such as a hotline or psychiatric hospitalization-inpatient program which usually requires a referral from a physician who knows the individual well enough to feel comfortable making this recommendation.

Fifth and last but not least important- remember that everyone has good days and bad days! Sometimes things just seem impossible when you.

If someone tells you they are thinking about suicide, it's very important to understand that most suicidal people think about dying and not actually doing it. Suicide is a plan and the person with the plan is thinking through how they will do this. This means we can increase their safety by showing we care and taking practical steps to manage risk. For every "I want to kill myself" statement, there might be an underlying message of significant despair or hopelessness up for your interpretation which you need to pay attention to as these may lead you to a productive dialogue where hope can be reignited.

Being calm and reassuring and providing an emergency contact and encouraging them to call should be your first response. This may not work though so it's important you have other follow-up steps in place.

1) Educate yourself about this situation so that you know how best to help the person in crisis, talk with a specialist if necessary.

2) Avoid aggressive or hostile reactions, instead, try being empathetic while not dismissing their feelings because suicidal thoughts are always a sign of extreme emotional distress.

3) Let the person know they can trust you to listen without judgment before gradually guiding them towards professional help - offer reassurance that treatment is only temporary but necessary for their wellbeing

Suicidal thoughts may come from a sudden, strong feeling of despair and hopelessness. It can be as if an instant storm has been dumped on your head, drenching you with the cold, dark water of death. You might feel as if no one will ever or could ever understand how bad it seems to you right now. All this weight feels so heavy and out of control, that suicide starts to seem like a way out. But there is hope!

Acknowledge the person's feelings by telling them "I'm sorry that you're going through this". Trying to say their name to get their attention and then ask them how they are doing.

If the person is at imminent risk, call Emergency. Seek medical attention or go to a hospital for self-care services. Offer to stay with them or call for help if they refuse both options. Speak calmly and clearly, listen to their troubles without judgment, be patient and understanding. Let them know you want to help and that they are not alone through these challenges (or tell them anything else comforting). If they seem like they'll be OK on their own but could use some nonjudgmental support later that day or tomorrow, offer to take care of them then. If you're feeling intimidated by this situation (thinking "I can't do this!"), please remember that this person came

One of the most dangerous situations is when a suicidal person points a gun at themselves while they are sitting in front of you. In that situation, get on your knees and then slowly touch it from behind. By touching the gun from behind, there's no chance he will suddenly turn around and shoot before you have time to react. Tell him clearly that you're getting the bullet away from him, so he doesn't hurt anyone else. If he wants to talk about what's going on or if he shows any interest in giving up, try to listen calmly for a while without criticizing or interrupting them too much.

Listen to their thoughts and feelings without judgment or judgment. Reassure the person that you will do anything they need you to do if they continue with their suicidal thoughts.

Help them consider a way out of it by giving them a number for a hotline or a crisis line, as well as the option to call an emergency. Reach out to someone yourself who can help calm your nerves and may know what strategies might be helpful in this situation if it ever happens again.

1. Remove any objects that could be used in a suicide attempt from the person's reach, including guns, knives, razors, medications, and other potentially lethal items.

2. Calmly tell them they don't want to do it for any given reasons you can think of--because life is worth living no matter how difficult or painful various aspects may be at times because there are people who care about them and will miss them if they die by suicide.

3. Refuse to leave until someone else arrives who can talk with the person further and assess their mental state.

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Digital Pharmacy Platforms India: How SecondMedic Is Transforming Medicine Access Through Technology

India’s healthcare system is rapidly digitizing, and one of the most impactful innovations is the rise of digital pharmacy platforms. These platforms make it easier for people to order medicines online, manage prescriptions, and access healthcare services without visiting a physical store.

As chronic diseases, online consultations, and digital health records become more common, digital pharmacy solutions are now a vital part of India's healthcare infrastructure. SecondMedic plays a key role in this evolution by providing secure, fast, and integrated digital pharmacy services.

What Are Digital Pharmacy Platforms?

Digital pharmacy platforms are online systems that allow users to:

Order prescription medicines
Upload or sync digital prescriptions
Schedule refills
Purchase OTC products
Track orders
Access pharmacist support

Instead of visiting a traditional pharmacy, users can manage medication needs from anywhere in India.

Why Digital Pharmacies Matter in India

India sees high demand for medicines due to:

Rising chronic diseases
Aging population
Urban mobility challenges
Increasing telemedicine adoption
Growing digital health awareness

Digital pharmacies bridge the gap between medical consultation and medication access.

Key Benefits of Digital Pharmacy Platforms

1. Convenience and Accessibility

Patients can order medicines anytime, especially helpful for elderly individuals or those living in remote areas.

2. Time and Cost Savings

Digital ordering eliminates long queues, multiple store visits, and pricing uncertainties.

3. Verified, Authentic Medicines

Reputed platforms ensure drugs come from licensed pharmacies with full batch traceability.

4. E-Prescription Integration

Digital prescriptions reduce manual errors and support seamless ordering.

5. Chronic Disease Medication Management

Automated refill reminders and scheduled deliveries help maintain treatment consistency.

6. Privacy and Discretion

Useful for sensitive medication categories where users may prefer confidential ordering.

The Growing Digital Pharmacy Market in India

According to Statista 2025:

The Indian e-pharmacy market is expected to reach USD 10 billion by 2027.
Nearly 35 percent of urban households now use digital pharmacy services.
Chronic disease patients are the largest user segment.

Government initiatives like ABDM also promote secure and standardized digital prescriptions.

SecondMedic’s Digital Pharmacy Ecosystem

SecondMedic integrates pharmacy services seamlessly within its broader digital health platform.

1. Online Medicine Ordering

Users can order medicines directly through the SecondMedic app or website.

2. E-Prescription Sync

Prescriptions from SecondMedic doctors sync automatically, reducing errors and delays.

3. Verified Inventory

All medicines are sourced from certified pharmacies with temperature-controlled storage and valid expiry cycles.

4. Chronic Care Refill System

For diabetes, hypertension, thyroid disorders, and cardiac conditions, patients can schedule monthly refills.

5. Real-Time Tracking

Users get live updates on order status, dispatch, and delivery.

6. Secure Payment Gateway

Digital payments are supported through encrypted channels, ensuring safety and transparency.

7. Integration with Medical Consultations

After virtual consultations, prescribed medicines can be ordered instantly on the same platform.

How Digital Pharmacy Platforms Support Telemedicine

Telemedicine has become a cornerstone of modern healthcare. Digital pharmacies complement this by:

Enabling immediate access to prescribed medicines
Ensuring continuity of care
Reducing patient dependency on physical pharmacies
Streamlining doctor-to-pharmacy communication

Together, they create an efficient, patient-centered care loop.

Challenges in India’s Pharmacy System and How Digital Platforms Solve Them

1. Fragmented Pharmaceutical Distribution

Digital systems bring transparency and accountability.

2. Prescription Mismanagement

E-prescriptions minimize errors and duplication.

3. Limited Accessibility in Rural Areas

Digital ordering delivers medicines directly to underserved regions.

4. Inconsistent Medicine Availability

Real-time inventory ensures availability and alternatives.

5. Lack of Patient Awareness

Digital platforms offer information on dosage, interactions, and side effects.

Regulatory Framework for Digital Pharmacies in India

To ensure safety and compliance, digital pharmacies follow:

Drugs and Cosmetics Act (1940)
Pharmacy Practice Regulations
ABDM standards for digital prescriptions
DPDP Act for data security
CDSCO guidelines for online pharmacies

SecondMedic maintains full compliance with regulatory requirements.

Future of Digital Pharmacy in India

The sector is expected to grow due to:

AI-based medicine recommendations
Smart refill systems
Blockchain for supply chain verification
Automated pharmacy logistics
Drone-based delivery pilots in some states

SecondMedic is actively building tools to support next-generation pharmacy automation and integrated digital care.

Why Patients Trust SecondMedic’s Pharmacy System

Authentic and verified medicines
Transparent pricing and secure payments
Direct connection with healthcare consultations
Support for chronic care medication
Nationwide delivery capability
User-friendly ordering process
Compliance with all digital health safety standards

SecondMedic brings reliability, convenience, and safety under one unified digital healthcare platform.

Conclusion

Digital pharmacy platforms are redefining how India accesses medicines. They improve convenience, enhance safety, support telemedicine, and empower patients to manage chronic conditions more effectively. SecondMedic’s digital pharmacy provides an integrated solution that combines e-prescriptions, secure ordering, and nationwide delivery to simplify healthcare access.

To order medicines or explore digital pharmacy services, visit www.secondmedic.com

References

Statista – India E-Pharmacy Market Outlook 2025
IMARC Group – Digital Healthcare Market India 2025
NITI Aayog – Digital Health Tech Landscape 2024
ABDM – Digital Prescription Guidelines
FICCI – Healthcare Innovation Report 2024

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