• Published on: Nov 06, 2021
  • 2 minute read
  • By: Second Medic Expert

What Is Value-based Care?

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What is value-based care?

Value-based care is a payment system that incentivizes quality and cost outcomes, rather than merely rewarding procedures or volume of care. Value-based care emphasizes patient health outcomes over speed and quantity of services, with incentives to improve both the value and the economics of healthcare delivery.

Value-Based Care (VBC) is an American healthcare payment model in which hospitals, doctors, and other providers are paid based on patient care quality metrics. Value-based care has five core components to create successful systems that serve patients better at a lower cost. First, it includes increasing accessibility of information about the costs and quality of treatment options through an easy-to-navigate "medical marketplace." Second, providers are reimbursed for wellness work critical for detecting disease earlier in its course when treatment often works best -- so long as they accept shared accountability in achieving outcomes.  Value-based care shifts incentives on payment from volume to value. Value is the metric on which you are graded, not volume.

Value-based care is "an approach to health care that emphasizes measurable outcomes, coordinated care, and shared accountability." The idea is that the cost of healthcare should reflect the value it provides.

Value-based care includes incentivizing patients via alternative payment models (APMs) to influence behaviors that lead to patient outcomes. The incentives are not provided directly for the desired behavior but instead are designed to promote the best possible outcomes, which then drives financial savings for all parties involved.

Value-based care or “shared risk” arrangements between healthcare providers have been shown to be much more cost-effective than traditional fee-for-service approaches because they shift some of the financial risks onto providers and away from consumers. Many providers are now seeing value in adopting these new contracts as many stakeholders prefer its approach of shared responsibility for addressing higher costs before passing on the burden along with a downline supplier chain. Value-based care is a method that fuses health care with economics to optimize measurable clinical and economic outcomes while supporting the patient's goals.

Value-based healthcare generates increased value while decreasing costs, an updated approach using a broader set of quality and cost metrics to manage health care decisions. Physicians are compensated not just for providing or ordering a service, but rather on providing improved health outcomes.

Value-based care is the new science behind healthcare. It's about measuring outcomes, not procedures. And it's more than just following guidelines or cutting costs-it means substantially improving quality and lowering cost for about 30% of the population who are both out of control on cost, and “out of care” because they're high risk (the disabled, sick young adults). VBC requires systematic redefinition of patients' goals for care; broader use of cheaper treatments; using results to do what has never been done before--measurement; looking at four major objectives; reducing cost without reducing quality (e.g., by prevention); streamlining delivery through primary rather than specialized providers; making prevention one objective.

Value-Based Care is a strategy that incentivizes healthcare providers to provide the best care possible while reducing unnecessary and costly treatments. Under traditional fee-for-service models, providers get paid for each test they perform and every procedure they perform -- so their incentives are not focused on delivering the most appropriate treatment at the right time. Under value-based care, providers get paid if their patients' health improves - no matter whether hospitals, doctors' offices, or other settings where patients receive care.

Value-Based Care has been proven to reduce readmissions and eliminate unnecessary hospitalizations by 15%. It also reduces costs by 20?cause it's all about targeting what really matters -- service delivery with measurable outcomes for consumers of healthcare services.

Value-based care is a model of healthcare payment in which a clinician does not get paid for the number or type of procedures performed, but rather based on how well they manage a patients' disease. The goal is to incentivize excellent, high-value care by rewarding quality and eliminating insurers' financial incentives to encourage overtesting and overtreatment.

Value-based care is a new term that can be seen as a version of population health management. Value-based care aims to align the incentives of providers and payers with those who bear the most cost from healthcare, which traditionally have been patients.  In other words, value-based care is designed for high-level profit by encouraging preventive practices and sharing resources with community members. The goal is to make a profit off a healthy person rather than unhealthy people seeking treatment for medical emergencies.

It's very much related to prevention and seeks not to reward investments in unnecessary treatments but instead reward solid preventative health practices like diet, exercise, etc.

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Flexible Work Schedules with Telehealth Support: A Smarter Approach to Employee Wellbeing

The modern workplace is undergoing a significant transformation. Rigid office hours and traditional healthcare access models are giving way to flexible work schedules and digital health solutions. One of the most impactful combinations emerging in corporate wellness is flexible work schedules with telehealth support.

This integrated approach addresses two critical challenges faced by today’s workforce: work-life imbalance and delayed healthcare access.

 

Why Workplace Health Models Need to Change

According to NITI Aayog and EY-FICCI workforce reports, Indian employees face rising levels of:

  • work-related stress
     

  • lifestyle diseases
     

  • burnout
     

  • absenteeism
     

Long working hours, commuting stress and limited time for medical visits worsen health outcomes. Flexible work arrangements and telehealth support directly address these gaps.

 

What Are Flexible Work Schedules?

Flexible work schedules allow employees to:

  • adjust start and end times
     

  • work remotely or in hybrid formats
     

  • manage personal commitments alongside work
     

Flexibility empowers employees to align work with their physical and mental health needs.

 

Understanding Telehealth Support

Telehealth uses digital platforms to deliver healthcare services such as:

  • online doctor consultations
     

  • follow-up care
     

  • preventive health advice
     

  • mental health support
     

It eliminates geographical and time barriers to healthcare.

 

Why Combining Flexibility with Telehealth Works

Individually, flexibility and telehealth are beneficial. Together, they create a powerful wellness ecosystem.

This combination allows employees to:

  • consult doctors without taking leave
     

  • manage chronic conditions proactively
     

  • address early symptoms promptly
     

  • reduce healthcare delays
     

 

Health Benefits for Employees

Reduced Stress and Burnout

Flexible schedules reduce time pressure, while telehealth removes healthcare-related anxiety.

 

Improved Access to Preventive Care

Employees are more likely to seek early consultations when care is convenient.

 

Better Management of Chronic Conditions

Conditions like hypertension, diabetes and thyroid disorders require regular follow-up, which telehealth supports efficiently.

 

Enhanced Mental Wellbeing

Tele-mental health services enable confidential and timely support.

 

Improved Work-Life Balance

Employees can prioritise health without compromising job responsibilities.

 

Productivity Benefits for Employers

Reduced Absenteeism

Quick access to care reduces prolonged sick leave.

 

Improved Employee Engagement

Health-supported employees show higher motivation and loyalty.

 

Lower Healthcare Costs

Preventive care reduces long-term medical claims.

 

Strong Employer Branding

Wellness-focused policies attract and retain talent.

 

Evidence Supporting Flexible Work and Telehealth

According to WHO and Lancet workplace health studies:

  • flexible work reduces stress-related disorders
     

  • telehealth improves healthcare utilisation
     

  • preventive care lowers chronic disease burden
     

Indian corporate data mirrors these findings, especially in hybrid work environments.

 

Role in Preventive Healthcare

Preventive healthcare focuses on early risk identification and lifestyle management.

Flexible schedules with telehealth support:

  • encourage routine checkups
     

  • support ongoing health monitoring
     

  • enable early intervention
     

This aligns with India’s preventive healthcare priorities outlined by NITI Aayog.

 

Addressing Common Concerns

Productivity Loss Myth

Multiple studies show flexible work improves output rather than reducing it.

 

Quality of Telehealth

Telehealth is effective for most primary care and follow-up needs.

 

Data Security

Modern telehealth platforms follow strict privacy and data protection standards.

 

Ideal Use Cases in the Workplace

This model is particularly effective for:

  • IT and corporate offices
     

  • remote and hybrid teams
     

  • organisations with distributed workforce
     

  • high-stress work environments
     

 

Implementation Best Practices

To maximise impact:

  • set clear flexibility guidelines
     

  • integrate telehealth access into HR benefits
     

  • promote preventive consultations
     

  • track wellness metrics
     

Leadership support is key to adoption.

 

Long-Term Organisational Impact

Organisations adopting this model report:

  • improved employee health indicators
     

  • reduced burnout
     

  • stronger workplace culture
     

  • sustainable productivity gains
     

Wellbeing becomes a strategic advantage.

 

Conclusion

Flexible work schedules with telehealth support represent the future of employee wellbeing. By removing barriers to healthcare access and allowing employees control over their work routines, this approach promotes preventive care, reduces stress and enhances productivity. As workplaces evolve, integrating flexibility with digital health support is not just an employee benefit—it is a strategic investment in long-term organisational health and resilience.

 

References

  • World Health Organization (WHO) – Workplace Health Promotion Framework

  •  Indian Council of Medical Research (ICMR) – Lifestyle Disease and Workforce Health Studies

  • NITI Aayog – Digital Health and Workplace Wellness Reports

  • Lancet – Telehealth and Workforce Productivity Research

  • EY-FICCI – Corporate Wellness and Future of Work Reports

  • Statista – Telehealth Adoption and Workforce Trends

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