• Published on: Jul 10, 2021
  • 1 minute read
  • By: Raj Dwivedi

The Hybrid Way - Telehealth !

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Covid 19 has transformed our lives in so many ways. The reality is that most likely, the pandemic will not end suddenly, and we’ll be dealing with some version of it for years to come.

As we slowly adapt to our new normal, we’ll embrace some changes and reset our lives in many ways. We have noticed some of the shifts in our personal lives and the world around us.

Health care has gone through a complete digital revolution: As the pandemic intensified, more and more providers have switched from in-person visits to telehealth appointments over video chat. Globally in April 2020, telemedicine services increased by more than 35,00 percent, and nearly half of every consultation visit was delivered virtually. Of course, this was a welcome change. Virtual visits have prevented excess COVID-19 exposure and saved others—especially those in rural areas—from a long commute to the doctor’s office. 

The increase in remote and telehealth was driven by general fear of infection. Lot of telehealth consultation took place in areas of substance abuse recovery and mental health as well. 

What was meant to be a temporary solution worked surprisingly well, at least once they tackled tech barriers? Some clients relied on their own devices before the dedicated platforms and purpose-built suites were launched. For people without smartphones or data plans to support these services, virtual care was out of reach before the suites arrived.

Post-pandemic many clients will prefer to return to face-to-face services. Yet in most cases, virtual visits would make it easier for his clients to access health care. For instance, lack of transportation could stand in the way of someone making their appointment, but that concern goes away with virtual meetings. 

Appointment cancellations will be reduced. More Hybrid models will replace the existing singular OPD model. OPD will have two elements and one will be remote and then followed by in person. What happens in an actual scenario that a typical non-life-threatening issue comes up at work or home which needs medical attention. The appointment with the doctor and time off at work combined defers the visit most of the time to next week. This delay has its own downside and risk. In some instances, the problem sorts out by home remedies. Telehealth solves this problem and takes care of issues that never need to be treated and looked at in-person saving everyone financially.  

We have watched this play out during the early months of the pandemic. The pandemic has flipped the switch for patients who had grown accustomed to traditional doctors’ visits. But now that many people have tried out virtual care, some are reluctant to give it up. This will force providers to change the model and be ready to service the hybrid way.

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Kindness Week encourages

Kindness Week – Recognize Employees Going the Extra Mile

In today’s fast-paced corporate world, deadlines, targets and performance metrics often dominate workplace conversations. However, one powerful factor that consistently drives employee satisfaction and productivity is kindness.

Kindness Week is a meaningful initiative designed to celebrate employees who go beyond their defined roles, support their colleagues and contribute positively to workplace culture. Recognizing those who consistently go the extra mile not only boosts morale but also strengthens organizational values.

 

Why Kindness Matters in the Workplace

Kindness in professional settings includes:

  • Offering help without being asked
     

  • Supporting team members during stressful periods
     

  • Maintaining respectful communication
     

  • Appreciating others’ contributions
     

  • Showing empathy during challenges
     

These small actions significantly influence employee wellbeing and workplace harmony.

Research in organizational psychology indicates that workplaces with higher levels of appreciation and positive reinforcement experience:

  • Better employee engagement
     

  • Lower stress levels
     

  • Higher productivity
     

  • Improved retention rates
     

 

The Purpose of Kindness Week

Kindness Week serves multiple objectives:

1. Encourage Positive Behavior

By highlighting positive actions, organizations reinforce desirable behaviors.

2. Promote Appreciation

Employees feel valued when their efforts are acknowledged publicly.

3. Strengthen Team Bonds

Recognition fosters collaboration and trust.

4. Improve Workplace Morale

Celebrating contributions creates a supportive environment.

 

Benefits of Recognizing Employees Who Go the Extra Mile

Boosted Motivation

When employees know their efforts are noticed, they are more motivated to maintain high performance.

Increased Engagement

Recognition creates emotional connection with the organization.

Better Mental Wellbeing

Feeling appreciated reduces stress and burnout.

Enhanced Organizational Reputation

A positive work culture attracts talent and strengthens employer branding.

 

How to Celebrate Kindness Week

1. Employee Appreciation Awards

Create categories such as:

  • Kindness Champion
     

  • Team Support Star
     

  • Helping Hand Award
     

  • Positive Attitude Leader
     

Keep criteria transparent and inclusive.

 

2. Gratitude Wall

Encourage employees to post thank-you notes recognizing colleagues’ contributions.

This creates visible appreciation within the organization.

 

3. Leadership Acknowledgment

Managers and senior leaders can personally recognize employees during team meetings.

Direct appreciation from leadership increases impact.

 

4. Team Lunch or Wellness Event

Organize:

  • Welcome lunches
     

  • Healthy snack days
     

  • Mindfulness sessions
     

  • Team-building activities
     

Combining kindness with wellness initiatives reinforces healthy workplace culture.

 

5. Random Acts of Kindness Challenge

Encourage employees to perform small acts such as:

  • Mentoring a junior colleague
     

  • Helping with workload
     

  • Writing appreciation emails
     

  • Sharing learning resources
     

Recognize participation at week’s end.

 

Kindness and Employee Retention

Studies consistently show that employees who feel recognized are more likely to remain loyal to their organizations.

Recognition contributes to:

  • Reduced turnover
     

  • Improved job satisfaction
     

  • Stronger commitment
     

  • Positive organizational citizenship behavior
     

Kindness Week may seem simple, but its long-term cultural impact can be significant.

 

Promoting Inclusivity During Kindness Week

Ensure recognition initiatives:

  • Avoid favoritism
     

  • Include all departments
     

  • Value non-managerial roles equally
     

  • Recognize behind-the-scenes contributions
     

Inclusivity strengthens fairness and trust.

 

Measuring the Impact

Organizations can assess the success of Kindness Week by tracking:

  • Employee feedback surveys
     

  • Participation rates
     

  • Team engagement metrics
     

  • Retention trends
     

Continuous appreciation initiatives beyond one week create sustainable results.

 

Building a Culture Beyond One Week

Kindness should not be limited to a single event. Companies can maintain momentum by:

  • Monthly recognition programs
     

  • Peer-to-peer appreciation platforms
     

  • Wellness check-ins
     

  • Leadership mentoring initiatives
     

Embedding appreciation into daily operations ensures lasting cultural transformation.

 

The Indian Corporate Context

In India’s rapidly growing corporate landscape, workplace stress and competition are increasing. Initiatives like Kindness Week support mental wellbeing, collaboration and emotional resilience.

Organizations prioritizing empathy and recognition often witness stronger teamwork and healthier work environments.

 

Conclusion

Kindness Week is more than a celebration — it is a strategic initiative to recognize employees who go the extra mile and foster a culture of appreciation. By encouraging empathy, gratitude and recognition, organizations create an environment where employees feel valued and motivated.

Simple acts of appreciation can lead to stronger teams, improved morale and long-term success. Recognizing kindness today builds a more collaborative and positive workplace for tomorrow.

 

References

  • Society for Human Resource Management – Employee Recognition Studies
  • Indian Journal of Occupational Health – Workplace Wellbeing Research
  • Harvard Business Review – Impact of Appreciation on Productivity
  • World Health Organization – Healthy Workplace Framework
  • National Institute of Mental Health – Workplace Mental Health Insights

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