The Hybrid Way - Telehealth !

Covid 19 has transformed our lives in so many ways. The reality is that most likely, the pandemic will not end suddenly, and we’ll be dealing with some version of it for years to come.

As we slowly adapt to our new normal, we’ll embrace some changes and reset our lives in many ways. We have noticed some of the shifts in our personal lives and the world around us.

Health care has gone through a complete digital revolution: As the pandemic intensified, more and more providers have switched from in-person visits to telehealth appointments over video chat. Globally in April 2020, telemedicine services increased by more than 35,00 percent, and nearly half of every consultation visit was delivered virtually. Of course, this was a welcome change. Virtual visits have prevented excess COVID-19 exposure and saved others—especially those in rural areas—from a long commute to the doctor’s office.

The increase in remote and telehealth was driven by general fear of infection. Lot of telehealth consultation took place in areas of substance abuse recovery and mental health as well.

What was meant to be a temporary solution worked surprisingly well, at least once they tackled tech barriers? Some clients relied on their own devices before the dedicated platforms and purpose-built suites were launched. For people without smartphones or data plans to support these services, virtual care was out of reach before the suites arrived.

Post-pandemic many clients will prefer to return to face-to-face services. Yet in most cases, virtual visits would make it easier for his clients to access health care. For instance, lack of transportation could stand in the way of someone making their appointment, but that concern goes away with virtual meetings.

Appointment cancellations will be reduced. More Hybrid models will replace the existing singular OPD model. OPD will have two elements and one will be remote and then followed by in person. What happens in an actual scenario that a typical non-life-threatening issue comes up at work or home which needs medical attention. The appointment with the doctor and time off at work combined defers the visit most of the time to next week. This delay has its own downside and risk. In some instances, the problem sorts out by home remedies. Telehealth solves this problem and takes care of issues that never need to be treated and looked at in-person saving everyone financially.

We have watched this play out during the early months of the pandemic. The pandemic has flipped the switch for patients who had grown accustomed to traditional doctors’ visits. But now that many people have tried out virtual care, some are reluctant to give it up. This will force providers to change the model and be ready to service the hybrid way.

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Urgent Care at SecondMedic: Quick, Reliable Medical Help When You Need It Most

Emergencies don’t wait — and neither should your healthcare. Whether it’s a high fever at midnight or sudden chest discomfort, SecondMedic Urgent Care ensures you’re never alone when you need help the most.

What Is Urgent Care?

Urgent care bridges the gap between a routine doctor visit and an emergency room. It’s meant for sudden but non-critical illnesses that require prompt attention — such as:

Viral fever, flu, or infections
Dehydration and food poisoning
Minor cuts, burns, or allergic reactions
Sudden headaches, back pain, or fatigue
Prescription renewals

Unlike hospital visits, SecondMedic urgent care saves time — consult online within minutes, no waiting room, no delay.

How SecondMedic Urgent Care Works

Connect Online Instantly
Log in to SecondMedic.com or app ? Choose “Urgent Care” ? Start consultation in 2 minutes.
Chat or Video Call a Doctor
Certified general physicians and specialists are available 24x7.
Get an E-Prescription
Receive your digital prescription instantly, valid at all registered pharmacies.
Order Medicines or Tests
Book urgent blood tests, ECG, or scans at home through SecondMedic’s diagnostic partners.
Follow Up Seamlessly
Access follow-up care, lab result interpretation, and health tracking through your personal SecondMedic dashboard.

Why Urgent Care Is Vital in India

India’s metro cities see over 60% of OPD visits related to minor but time-sensitive issues. Yet, delays in reaching doctors often worsen conditions.

SecondMedic fills this critical gap by offering nationwide 24x7 urgent consultations — reducing unnecessary hospital visits by 35%, according to internal patient data (2025).

AIIMS Delhi’s 2024 report confirms that early intervention in fever, asthma, and minor infections prevents 1 in 5 ER admissions.

When to Use Urgent Care

Fever, cough, sore throat
Stomach pain or vomiting
Allergic skin rash
Dehydration or weakness
Urinary infections
Sudden anxiety or sleep issues

For serious issues like chest pain, unconsciousness, or major bleeding, call 108 or visit the nearest hospital immediately.

SecondMedic Urgent Care Advantage

24x7 instant doctor access
Verified e-prescriptions
Home lab & pharmacy support
Post-consultation monitoring
Specialist access (Cardiology, Pediatrics, ENT, Dermatology)

SecondMedic connects medical expertise, technology, and convenience — ensuring timely care saves lives.

Conclusion

Emergencies can’t be scheduled, but your response can be. SecondMedic Urgent Care ensures immediate access to medical help — anytime, anywhere in India.

From consultation to medication, every step is digital, secure, and guided by trusted doctors.

Need quick medical help? Visit SecondMedic.com/UrgentCare and connect with a doctor in minutes.

Real Data & References

AIIMS Delhi Report (2024): Early digital care reduces hospital admissions by 20%.
aiims.edu
WHO India 2023: 60% of outpatient visits are for time-sensitive but non-critical illnesses.
who.int/india
SecondMedic Analytics (2025): 35% reduction in ER visits via urgent care consultations.
secondmedic.com

National Health Portal (NHP): Guidelines for telemedicine and urgent digital care.
nhp.gov.in

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