• Published on: Apr 04, 2020
  • 3 minute read
  • By: Dr Rajan Choudhary

Declaring A Pandemic — What Does This Mean ?

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Its finally happened. Three months after the first case was reported in Wuhan, China, and after a 13 fold increase in cases in just two weeks, the World Health Organisation has designated COVID-19 a pandemic. This disease has resulted in over 121,500 confirmed cases across 114 nations, and 4,300 deaths, over 3,000 of them in China alone.

The WHO has shown alarm at some countries that have shown “alarming levels of inaction” and hope the new designation of pandemic will shock these nations into action. “This is not just a public health crisis, it is a crisis that will touch every sector,” said Dr. Tedros Adhanom Ghebreyesus, WHO director-general, at a media briefing. “So every sector and every individual must be involved in the fights.”

Despite this new update, it is not too late for nations to act, and countries can still impact the course of the outbreak by detecting, testing, treating and isolating patient, with further education to the public and contact tracing of cases.

WHAT IS A PANDEMIC

An epidemic is an increase in the spread of a disease within a community, and can be relatively common. Sometimes a single disease may spread rapidly in a small, unprepared community creating an epidemic. This is happening more often with the prevalence of the anti-vaxx movement, as immunity falters against preventable diseases like measles.

A pandemic on the other hand is the global outbreak of a serious new illness that is “sustainably transmitted throughout the world”. It is not a descriptor that is used lightly, as declaring a pandemic could “cause unreasonable fear, or unjustified acceptance that the fight is over,” if used incorrectly. There has been much discussion whether the declaration of N1N1 “swine flu” as a pandemic caused unnecessary panic, overwhelmed emergency services or caused excessive expenditure on antiviral medication.

Though they were concerned by the spread of the disease and came close by labelling it a “pandemic potential”, the WHO were reluctant to declare it one. Unfortunately, after 2 months of assessing the outbreak, members of the WHO were concerned “both by the alarming levels of spread and severity, and by the alarming levels of inaction.” There is no threshold, number of deaths, number of countries affected.

WHAT DOES THIS MEAN FOR THE COUNTRIES?

According to the World Bank, the annual global cost of a severe pandemic is around $570 billion, or 0.7% of the entire world’s income. This estimation is realised as more people stay at home and more authoritative measures are enforced by governments. At this time, Italy has not put in place nationwide quarantine with further closure of almost all shops and services bar food shops and chemists.

The UK is expected to move from the “containment” phase of the outbreak, aimed at halting the spread of the disease”, to “delay”. This instead accepts the disease cannot be contained, and instead looks to slow its progression. Measures such as “social distancing”, isolation of those showing minor viral symptoms and cancellation of social events. To prepare for the UK epidemic a £30bn package has been prepared to boost the economy during the COVID outbreak.

India has suspended all tourist visas and e-visas until April 15ht as a pandemic is declared. All incoming travellers including Indian nationals will be quarantined for a minimum of 14 days if they have visited China, Italy, Iran, Korea, France, Spain and Germany after 15ht February. Advice has also been given to avoid all non-essential travel abroad.

South Korea has ramped up testing, performing around 4,000 tests per million people between 3rd January and 11th March. In comparison to 1,000 per million in Italy, 400 per million in the UK and only 28 in the UK. This has been due to differences in government responses, the severity of outbreaks in each country and the nature of the healthcare system in each country.

The steady decrease in new coronavirus cases in South Korea has been attributed to this mass testing, improved public communications and the use of new technology to aid diagnosis and management. Interestingly it has been achieved without the drastic quarantine procedures in place in China and Italy.

WHAT SHOULD I DO

Washing your hands has been emphasised by almost all public health agencies and governments. And you should continue to follow this advice. Soap and water is one of the most effective ways to destroy the virus on your hands, and helps prevent its spread.

It is also important to avoid panic, and to not hoard soap, food and toilet roll. Do not trust forwards on WhatsApp or treatment advice suggested, as these can be ineffective or even dangerous. Recently 27 people died from alcohol poisoning after a myth was spread stating strong alcohol could cure coronavirus.

Similarly be wary of false cures being sold online or by un reputable stores. Currently there is no cure for COVID, and supportive treatment is required for those who fall extremely ill.

If you have symptoms of COVID-19, you should self-isolate and notify your local health authorities. Symptoms include fever, cough, sneezing, general lethargy and joint pain, symptoms similar to the flu.

If you have confirmed COVID and have been asked to quarantine yourself, PLEASE STAY INDOORS. There have been instances of infected people continuing to partake in everyday activities, resulting in the spread of the infection, sometimes to vulnerable children and the elderly.

Dr Rajan Choudhary, Product Head, Second Medic Inc, UK

www.secondmedic.com

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Digital Healthcare Automation India: Enabling Smart Workflows, Faster Care, and a Modern Clinical Ecosystem

Digital Healthcare Automation India: Enabling Smart Workflows, Faster Care, and a Modern Clinical Ecosystem

Digital healthcare automation is redefining how India delivers medical services, manages clinical operations, and coordinates patient journeys. As hospitals, clinics, and digital health platforms move toward technology-driven processes, automation has become essential for ensuring efficiency, reducing manual work, minimizing delays, and improving care accuracy. In a healthcare system where patient volumes are high and specialist availability is uneven, automation empowers organizations to deliver faster, smarter, and more consistent care.

India’s healthcare automation growth aligns with national initiatives like ABDM (Ayushman Bharat Digital Mission), growing telemedicine adoption, rising digital literacy, and the increased use of AI-based medical tools. SecondMedic integrates automation into every stage of digital care-appointments, reporting, monitoring, follow-ups, and preventive health-allowing users and clinicians to experience a seamless, intelligent healthcare ecosystem.

Digital healthcare automation India is not simply about digitizing manual tasks; it is about augmenting healthcare with intelligent workflows that respond to real-time needs. By reducing repetitive workloads, automation allows clinicians to focus on what matters most: patient care.

Why Automation Matters in Indian Healthcare

India faces significant challenges: overloaded outpatient departments, resource shortages, manual data entry errors, delayed reports, and administrative inefficiencies. Automation addresses these issues by introducing structured, rule-based processes supported by AI and digital tools.

Key systemic challenges automation helps solve:

  • High patient-to-doctor ratios
     

  • Slow movement of information across departments
     

  • Inconsistent follow-up and monitoring
     

  • Manual errors in documentation and reporting
     

  • Unpredictable appointment flow
     

  • Inadequate time for patient–doctor interaction
     

Digital automation supports a more organized, reliable, and high-performance healthcare environment.

What Is Digital Healthcare Automation?

Digital healthcare automation refers to the use of AI, software systems, connected devices, and workflow engines to automate medical and administrative procedures. These tools reduce manual intervention wherever possible and ensure accuracy, repeatability, and continuity.

Core areas of automation include:

  • Appointment management and scheduling
     

  • Electronic medical record updates
     

  • Auto-generation of diagnostic summaries
     

  • Automated clinical reminders
     

  • Medication and health-plan notifications
     

  • Remote monitoring and alert systems
     

  • Digital report formatting
     

  • Workflow optimization for hospital operations
     

SecondMedic incorporates automation across its telemedicine, diagnostics, monitoring, and preventive-care systems.

Automated Appointment Scheduling and Coordination

Appointment automation is one of the most practical innovations in India’s digital health landscape. Without automation, patients often encounter long queues, missed follow-ups, and scheduling conflicts.

Automated scheduling helps by:

  • Matching patients to the right doctor
     

  • Reducing wait times
     

  • Preventing double bookings
     

  • Prioritizing urgent cases
     

  • Coordinating virtual and in-person consults
     

  • Helping doctors manage daily workloads efficiently
     

SecondMedic’s automated scheduling engine analyzes doctor availability, user urgency, and specialty requirements to optimize appointment flow.

Automation in Diagnostics and Reporting

Medical diagnostics often involve multiple steps that traditionally require human intervention-uploading reports, comparing past results, formatting summaries, highlighting abnormalities, and generating clear interpretations.

Automation enhances diagnostic workflows by:

  • Auto-organizing digital medical reports
     

  • Highlighting abnormal ranges
     

  • Identifying missing test values
     

  • Summarizing patient history for doctors
     

  • Formatting structured reports instantly
     

  • Automating comparisons with past results
     

For AI-based imaging and lab analytics, automation helps radiologists and clinicians detect patterns faster and reduce minor reporting inconsistencies.

Remote Monitoring and Automated Alerts

Remote patient monitoring has grown rapidly in India, especially for chronic diseases. Wearable devices and home-health tools generate continuous data streams. Automation helps turn these raw inputs into actionable insights.

Monitoring automation includes:

  • Auto-detection of abnormal vitals
     

  • Alerts for risky trends
     

  • Medication reminders
     

  • Follow-up triggers
     

  • Predictive alerts using AI
     

  • Aggregated health reports for doctors
     

For chronic care, this ensures timely intervention and reduces emergency visits.

Enhancing Hospital and Clinic Workflows

Healthcare automation in clinical facilities improves operational efficiency and reduces administrative bottlenecks. Hospitals benefit significantly from automated workflows that ensure consistency and speed.

Applications include:

  • Patient flow management
     

  • Automated admission and discharge processes
     

  • Digital billing and inventory management
     

  • Lab and pharmacy integration
     

  • Nursing task automation
     

  • Centralized communication dashboards
     

These improvements reduce patient wait times and improve overall care delivery.

Improving Patient Engagement Through Automation

Automation supports patients by making healthcare more accessible and predictable. Many individuals struggle to remember follow-ups or understand complex medical guidance. Automated systems simplify this journey.

Key patient-facing automation benefits include:

  • Reminders for medications and appointments
     

  • Preventive health notifications
     

  • Personalized care tips
     

  • AI-driven chat support for common queries
     

  • Post-consultation guidance delivery
     

  • Automated sharing of doctor notes and reports
     

SecondMedic uses automation to ensure patients remain engaged throughout their health journey.

Automation and AI: A Powerful Combination

AI enhances healthcare automation by making it adaptive and context-aware. Instead of following fixed rules, AI learns from patterns, outcomes, and user behavior to optimize workflows.

AI strengthens automation through:

  • Predictive recommendations
     

  • Dynamic scheduling adjustments
     

  • Automated report summaries
     

  • Early detection of errors
     

  • Smart escalation of high-risk cases
     

This combination powers advanced clinical systems that support both providers and patients.

Challenges in Implementing Healthcare Automation in India

Automation requires planning, infrastructure, and careful integration. Key challenges include:

  • Fragmented patient data across facilities
     

  • Infrastructure limitations in rural areas
     

  • Varying digital readiness across hospitals
     

  • Need for staff training
     

  • Ensuring compliance with DPDP and ABDM standards
     

Despite these challenges, adoption is increasing as digital health becomes mainstream.

The Future of Digital Healthcare Automation in India

India is poised for significant automation growth, driven by advancements in AI, 5G connectivity, cloud platforms, and interoperable health records. Over the next decade, digital healthcare automation will include:

  • AI-powered hospital command centers
     

  • Fully automated radiology and pathology workflows
     

  • Robotic process automation (RPA) in administrative processes
     

  • Automated care coordination for chronic diseases
     

  • Voice-based digital assistants for patient queries
     

  • Smart triage algorithms integrated across telemedicine networks
     

  • Predictive automation for emergency care
     

SecondMedic is building a modern digital ecosystem that integrates AI, automation, and predictive healthcare tools, creating a seamless and intelligent healthcare experience for users.

Conclusion

Digital healthcare automation India is unlocking a new era of efficiency, precision, and patient-centered care. By automating clinical workflows, diagnostic tasks, and patient engagement processes, healthcare organizations can deliver faster, more reliable services. Automation supports doctors with real-time insights, reduces administrative burdens, and ensures that patients receive timely interventions.

SecondMedic continues to lead this transformation by integrating automation into virtual care, diagnostics, monitoring, and preventive health solutions, shaping the future of digital healthcare in India.

To access advanced automated digital healthcare tools, visit www.secondmedic.com



References

NITI Aayog – Digital Health India
ABDM – National Digital Health Mission
IMARC – Healthcare Automation Market India
WHO – Digital Health Workflow Automation
FICCI – Hospital Automation India

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