• Published on: Jun 20, 2020
  • 4 minute read
  • By: Dr Rajan Choudhary

Artificial Intelligence In Healthcare

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Artificial intelligence. This phrase means different things to different people. To some, it conjures ideas of robots having the same intelligence and creativity as humans, able to do any tasks we instruct them, except better than us. To others it is a new and exciting tool, one that could revolutionise the way we work, but also the way labour is distributed in society. And for developers? They dread being asked to make an artificial intelligence system by people who have only heard buzzwords such as “machine learning” and “deep neural network” in headlines and blogs.

In this blog we will look at the basics of AI terminology, so we can understand what these terms really mean, and whether they will have an impact on healthcare.

WHAT IS ARTIFICIAL INTELLIGENCE?

Even this question is difficult to answer, as it enters the realms of philosophy and discussion over the meaning of intelligence. What makes a person intelligent? Is it their retained knowledge? Because a computer can store the entirety of known human knowledge on a disc. Is it understanding and following instructions? Or is it creativity, a skill even the average person may struggle with at times. We know one thing for sure, distilling a person’s intelligence down to a single IQ number is disingenuous and doesn’t represent true intelligence.

Similarly people define AI in different ways. A broad definition looks at the ability for a computer or programme to be able to respond autonomously to commands, to the changing environment around them, recognise audio or visual cues, process the information without strict defined rules and spit out a desired function.

The key features appear to be autonomy: the ability to function independent of a human controller or guide, and adaptability: the ability to work beyond strict rules and criteria, and function in situations or with inputs beyond their original programming.

In medicine, a “dumb” system could work with physical values, for instance blood results, compare them to a “normal range” and determine if results are abnormal (e.g if the patient has anaemia).

A smart “AI” would be able to look at a CT scan, notice subtle changes in the images, compare it against what a normal scan should look like, and identify the pathology. This is very difficult because normal scans can differ noticeably between patients, (for instance due to anatomical differences between people), and disease findings can be even more varied, unusual, abnormal. Human brains have incredibly complex pattern recognition systems – over a third of the human brain is dedicated to just visual processing. Imagine trying to re-create that in code.

At first people tried to emulate this with fixed programming. For instance, to teach a programme to recognise a bicycle, you would need to teach it to first exclude anything that is not a vehicle, then exclude anything that does not have wheels, has more than 2 wheels, has a frame connecting the two wheels, has a chain connecting the pedals and the rear wheels……and so on. All of this for a bike. Now imagine trying to code it to recognise subtle changes to cells under a microscope, to recognise cancer cells, to recognise an abnormal mass on a scan. Clearly this solution is very clunky, and simply not feasible.

MACHINE LEARNING

Modern AI systems have moved towards “machine learning”. This is a statistical technique that fits learnt models to inputted data, and “learns” by training models with known data sets. Instead of a person defining what a bicycle is, the model is flooded with thousands of pictures of bikes, and the programme forms its own rules to identify a bike. If this model is then shown a picture of a bike it will show the statistical likelihood of the picture being a bike. The system could be expanded by  further training the model with pictures of motorbikes, scooters and other two wheeled forms of transport. Now if given a picture, the model can determine what type of two wheel transport it has been shown.

The healthcare application can be simple – lets look at a radiology example.  Teach an AI model what normal lungs look like, then show it images of various pathologies such as pneumonia, fibrosis or even lung cancer. If fed enough images and variations of a type of disease, the AI’s statistical analysis might even find associations and patterns to identify a disease that a human radiologist would be unable to find.

NEURAL NETWORKS

A more complex form of machine learning is the neural network. Its name suggests it is analogous to the neurons in a human brain, though this analogy does not stretch much further. Neural networks split the image into various different components, analyse these components to see if it has variables and features before spitting out a decision.

The most complex forms of machine learning involve deep learning. These models utilise thousands of hidden features and has several layers of decision making and analysis before a decision is made. As computing power increases, the ability to create ever more complex models that can look at more complex 3 dimensional images full of dense information. These deep learning models have been able to identify cancer diagnoses in CT and MRI scans, diagnoses that have been missed by even the most expert consultants. They can also identify structures and patterns the human eyes cannot, and may end up being better at diagnoses than a highly trained specialist. Of course such diagnoses would still have to be checked by a doctor, as due to the medico-legal implications that could occur from incorrect diagnoses created by a computer utilising models even their programmers cannot understand.

NATURAL LANGUAGE PROCESSING

But the application of AI is not limited to identifying images and scans. One of the greatest hurdles a computer faces is trying to understand human speech. Dictation from speech to text is easy, but understanding the meaning of what was said, and trying to use that to create instructions or datasets, that’s hard. This is why the iPhone’s Siri or Google Assistant on Android phones seem so limited. They can only recognise certain set instructions such as “What is the weather” or “Set an alarm for…”. More complicated instructions or requests usually results in an error.

People don’t speak in simple sentences. If asked about their symptoms, every patient will use different sentence structures, adjectives, prioritise different symptoms depending on how it affects them, and create a narrative rather than a list of symptoms. Similarly when writing in patients notes, doctors will also use complex sentences, short-hands, structure their notes differently. Feeding this information to Siri would not output a clear diagnosis, but rather give the poor digital assistant a migraine.

Deep learning is being used to analyse natural speech to pick out the important information that will lead to a diagnosis, similar to how a medical student is trained when taking a history. If deployed successfully this would be invaluable in triaging patients based off the severity of their symptoms, and assigning them to the right specialists. 

It would also have huge implications for research. Identifying data is very labour and time intensive, and the costs of trawling through patient notes can significantly limit the feasibility of research studies. A deep learning AI system could read through the notes, identify all the important symptoms, how a patient is improving on a day to day basis and other subtle parameters, and do so without human supervision through thousands of cases without boredom or fatigue. The wealth of information available could significantly improve the quality of research performed.

Artificial Intelligence and the various buzzwords can be difficult to break down and digest. And certainly this blog will not answer all of your questions, and may leave you with more questions than you started with. But understanding the basics of AI will help in appreciating the effort that goes into creating these systems, and also acknowledge the hurdles that limit AI from becoming prevalent across healthcare.

At least for now. Progress in this field is constant. By next year the AI landscape may be very different.

Dr Rajan Choudhary

HEAD OF PRODUCTS, SECOND MEDIC INC UK

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Sleep and Performance: The Silent Driver of Workplace Success

Sleep and Performance: The Silent Driver of Workplace Success

In India’s fast-paced digital work culture, sleep has quietly become one of the most overlooked pillars of productivity. While caffeine, deadlines, and long screen hours dominate the modern office routine, quality sleep remains the true driver of performance, creativity, and emotional balance.

According to NITI Aayog’s 2024 Health & Productivity Report, sleep deprivation affects nearly 68% of Indian professionals, leading to fatigue, anxiety, and reduced focus - a direct hit to workplace performance.

 

The Science of Sleep and Productivity

Sleep isn’t just rest - it’s restoration.
During sleep, the brain processes memory, repairs cells, balances hormones, and regulates emotional control.
Without enough of it, cognitive efficiency drops by up to 40%, as shown in a Statista 2024 workplace wellness survey.

Employees who get adequate sleep display:

  • Better problem-solving abilities

  • Faster reaction times

  • Improved emotional regulation

  • Higher motivation and engagement
     

In contrast, chronic sleep deprivation leads to irritability, errors, poor concentration, and slower learning.

 

Sleep and Mental Health at Work

Work stress and poor sleep form a vicious cycle.
Prolonged stress raises cortisol levels - which interferes with the body’s ability to fall and stay asleep. In turn, lack of sleep increases anxiety and depression risk.

A FICCI-EY 2024 study found that professionals sleeping less than 6 hours a night reported 25% lower job satisfaction and 31% higher burnout than those sleeping 7–8 hours.

Sleep directly impacts mental health, which in turn affects workplace collaboration, leadership, and creativity.

 

SecondMedic’s Approach to Sleep Wellness

SecondMedic offers digital solutions that integrate teleconsultations, AI-based sleep tracking, and stress management programs - empowering individuals to build better rest habits.

Key components include:

  • Sleep Consultations: Online sessions with wellness experts to identify causes of poor sleep (stress, diet, or screen habits).

  • AI Sleep Tracker: Monitors sleep patterns and provides actionable recommendations.

  • Mindfulness Sessions: Guided relaxation and breathing techniques to improve sleep quality.

  • Hormonal & Fatigue Tests: Diagnostic packages to rule out medical causes like thyroid imbalance or sleep apnea.
     

SecondMedic’s holistic model blends technology and medical expertise to restore the most vital aspect of health - restorative sleep.

 

Corporate Wellness and Productivity

Forward-thinking organizations are now investing in corporate sleep wellness programs as part of their employee health initiatives.
A Deloitte India 2024 report shows that sleep-related wellness initiatives can increase productivity by 25% and reduce absenteeism.

SecondMedic partners with companies to provide:

  • Sleep and stress assessments

  • Online wellness consultations

  • Customized fatigue and burnout prevention workshops
     

The result? Healthier employees, fewer sick days, and a happier, more focused workforce.

 

How to Improve Sleep and Performance

Here are actionable steps professionals can take:

  1. Set a Sleep Routine: Go to bed and wake up at consistent times.

  2. Avoid Screens Before Bed: Blue light disrupts melatonin production.

  3. Limit Caffeine & Alcohol: Both affect sleep quality if consumed late.

  4. Exercise Regularly: Light evening walks promote better sleep.

  5. Use Sleep Tools: Track your rest cycles with digital apps like SecondMedic’s AI sleep tracker.
     

Consistency, not duration alone, determines sleep quality.

 

The Link Between Sleep and Leadership

Leaders who prioritize rest make clearer decisions and foster more empathetic workplaces.
A rested mind is a resilient mind - capable of innovation, strategic thinking, and conflict resolution.

In contrast, chronic fatigue impairs judgment and emotional control, two critical traits for leadership success.

 

India’s Shift Toward Sleep-Aware Work Culture

As the wellness movement grows, Indian organizations are embracing sleep as a strategic asset.
Tech firms, healthcare companies, and startups are partnering with wellness platforms like SecondMedic to integrate sleep-focused employee programs.

This cultural shift reflects a global realization - productivity is not about working longer but resting smarter.

 

Conclusion

Sleep is not a passive activity - it’s the foundation of high performance.
By prioritizing rest, India’s professionals can unlock sharper focus, better mental health, and sustainable productivity.

With SecondMedic’s sleep and wellness programs, individuals and organizations alike can harness the true potential of healthy sleep - the silent, powerful driver of success.

Book your sleep health consultation today at www.secondmedic.com

 

References

  1. NITI Aayog – Health & Productivity Report 2024

  2. FICCI-EY – Corporate Wellness in India 2024

  3. Statista – Sleep & Workplace Efficiency Study India 2024

  4. Deloitte India – Employee Wellness Trends 2024

  5. ABDM – Ayushman Bharat Digital Mission (Sleep & Wellness) – https://abdm.gov.in

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