Dr. Hemant K. Kalyan

Very friendly and perfect treatment with elaborate explanation on the investigation of the problem

Dr. Hemant K. Kalyan was professional, very friendly, and had pleasant manners. The wait time was about 10 minutes, and the clinic hygiene was very good. The staff were also very cordial and polite.

The clinic is very mismanaged. I had an appointment on Saturday. Got a call from clinic a day before to tell me the appointment is cancelled. I asked for a reschedule, so got appointment of Friday. Was not in favour but meeting doc was important. Had to take one half leave from office to reach clinic. After reaching I was told to wait atleast an hour. Or take an appointment on Saturday. Remember they had cancelled my appointment on Saturday earlier. I told that I can't come again. So I ll wait. As there were no seat vacant. I went out. Soon I got a seat and sat there for around 1 hour 15 mins. After which I enquired again. The receptionist had not queued me. Thinking that I ve left. And hence had to wait more. The staff their are not at all courteous and will always be in hurry. This being a doctor's clinic atleast patient expect to be heard. Atleast treat people as people and not animal. I met doc after 2 hours of waiting. Doctor is very good. But this clinic is extremely bad.

** Even after booking first appointment of day and being there by 9am. I got consultation at 11:30. Reason being my file was not given to doctor by the reception after clearing the payment early. Other file after me reached somehow. Also while booking an appointment I asked for first appointment of the day and I was blatently lied to. I was told forst appointment is available 2 weeks later but when I reached I came to know that I was scheduled at 4th number. And I got further delayed after messup of the file. I went in and doctor was in hurry for leaving out for rounds in the hospital hence the was not much discussion on condition or treatment.

He was a gem of a person. He was the only one who could diagnose my father's hip problem. We are thankful to him our entire lives.

the experience once you meet the doctor is good . he takes time to review the case and explains things in detail .but the major problem is the wait time even after taking an appointment . This was my fourth visit and evey single time wait time has been minimum of 1.5 hours . The strange part is they feel no obligation to explain the reason for delay and that it is considered normal to keep patients waiting for 1.5-2 hours . never understood what's the point of giving an appointment when ultimately you guys have no respect for time slots and feel it's normal to make people wait for long periods .