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Dr. Shital Kupkarβ Dr. Gopal Tooth & Gum, Advance Dental Implant Centre
Patient Stories (6)
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Arya Bhosale4 months ago
Iβm usually terrified of dental visits, but Laconic changed that completely. From the moment I walked in, the receptionist greeted me with such a genuine smile , courteous and got all the paperwork done in minutes. She even remembered my name on the second visit.
The clinic itself is immaculate you can tell hygiene is a priority. Dr. Patil took time to walk me through my X-rays, gave me options without pressure, and the procedure was painless.
If you want professional care without the anxiety, this is the place. Thank you to the whole team!
Overall a rare combination of clinical excellence and warm hospitality.
Way to go Team Laconic
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Sailendra6 years ago
* ** ** ** We have been looking out to get denture treatment done for my father and have of course visited many highest rated doctors in practo and google and eventually ended with Dr. Patil . We feel blessed that we chose the right dentist. He is knowledgeable and knows what is best for the his patients. I already had underlying health conditions so Dr.Patil has taken all necessary precautionary measures we can ever imagine and made sure my father is not getting overwhelmed during the treatment. We have a long list which can go on to appreciate Dr. Patil but I am writing few here
- He gives utmost priority to patients, even after clinic visit he personally used to send text to me to know my current status
- Always given satisfactory answers to tons of questions we had regarding the treatment and associated processes
- Since we were getting it done for the first time, we have been asking so many questions and modifications on dentures, other dentist must have turned us back. But he always remained patient listening to what are we requesting and gave appropriate reasonings why something canβt be done but still since we requested he always tried his best to meet the needs (no one would have done that)
- Not a person who is behind money, due to my underlying health condition the treatment was not going in the pace it should be and it took quite longer than expected including frequent clinic visits for check-up, few additional minor surgeries etc., but he never asked for an extra penny for these additional overheads even though we insisted
A big THANK YOU to Dr. Hemant Patil and Team !!
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Verified Patient2 months ago
The consultation with Dr. Hemant Patil was pretty fine. I did not face any issues during the visit and felt comfortable with the discussion.
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Pooja Tajne4 years ago
I had a root canal done, and I wanted just a normal cap , but then Dr Hemant Patil, explained me about the benefits of onlays. It's a great replacement to normal caps after doing the root canal. The Onlay gives more strength to the existing tooth n d fitting n feeling inside the mouth is as goood as having a new original tooth... Hemant sir explained me the entire process in such a simple way that I was sure this treatment was better for me than going ahead with regular cap process. Before the final fixing I was also called for trials so that the fit is perfect as per the measurements taken. I am extremely happy with my new tooth. It's retained my natural tooth n added more strength to the tooth. DR Pooja Patil is also very good at her job... Dr Hemant Patil has good a great team of doctors , expert staff... each n everyone was on their job. The front desk is very friendly n they are very good at follow up... BASICALLY THE OVERALL EXPERIENCE IS SUPERB.
NO DOUBT ITS NOT JUST A DENTAL CLINIC .... ITS A " DENTAL STUDIO " I would definitely recommend this to all... absolute value to your money π°
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Madhuri Kadu8 years ago
Please do not consider this feedback as a negative feedback. But at the same time please give a level of importance to consider this feedback with utmost positiveness with an insight of what is the reality going within the clinics being run in a premium residential locality. This is not about questioning the docs ability, but this truly questions, how is today's medical science and businesses are established. The patient walks to the doc with a faith and trust. And then an experience like this truly questions. Was I at the right place? despite being the doc experienced.
It might sound lengthy, but I really wanted to take some time out of my work and write this review.
So I happen to take the patient inside the Doctor's cabin for tooth ache check-up. Doctor starts the check-up.
All of a sudden two female receptionists walk into the cabin and create a chaotic environment (while the doc is assessing the patient). I could understand from the situation that there was some technical problem with the X-Ray software in docs laptop. The assessment is interrupted. The patient left unattended while now even the doc attempts to resolve the laptop technical problem. The small room is filled with two receptionists, doc, and Doc's asistant.
After a while, the Doc resumes check-up of my patient. This time a trainee doc from the next cabin suddenly enters and informs the status of some other patient lying in next cabin. Surprisingly, the doc leaves my patients check-up in between and talks to the trainee, as to what to do with other patient lying in other cabin.
After a while, the Doc resumes check-up of my patient. Now surprisingly, Doc's asistant questions doctor about the list of calendar invites she has on her laptop. Surprisingly, the doc leaves my patient and starts talking to the asistant.
When doc resumes check-up, the doc only focuses on the tooth which was paining. When I asked, is the tooth decay spread to other teeth? then the doctor inspects the upper teeth and says yes. This truly felt that the doc was not giving a full attention to check-up and is only problem oriented.
Key observations:
- The cabin was filled with unwanted people who should have not been there while the doc check-up the patients
- Docs easily gives his attention to his employees while the check-up is done and when it is not required
- Doc leaves the patient unattended and does other simultaneous clinical activities
- Doc does not give full attention to the patient and does the check-up of any other tooth problem only when asked to do.
The fundamental problem was, the doc was not giving full attention and was busy doing simultaneous tasks.
Finally I told doc that please resolve the internal issues and we will wait outside. Will revisit when this is settled.
The doc was sorry for what happened and was ready to give pain killer. But I was shattered with the experience and walked out.
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Alpesh Solanki3 years ago
Highly dissatisfied by the unprofessional behaviour by the staff and doctors.I had to wait for almost an hour while staff was busy on their phone calls and never bothered to convey my wait time, despite vising the clinic after taking a prior appointment and a verbal confirmation of doctors availability. My first interaction with the main doctor was good but after that I was always treated by junior doctor without any supervision or intervention of the main doctor. I also heard the junior doctor and staff talking about lack of some necessary filling or ingredients. I had 4 appointments with them and each time the experience was getting worse. My last procedure for tooth filling took an hour and after the procedure I was informed that as the filling is deep it may or may not hold beyond 3/4days! and in such a case Root canal treatment will b required and a cap will b fixed. I was shocked to hear that I underwent a procedure ** ** ** I would have appreciated if this was informed earlier for me to choose for a permanent solution rather then wasting my time and money. Plus I am experiencing more pain after this procedure and currently relying on painkillers.I did share my dissatisfaction at the reception by telling them that this is my last visit. They wanted me to provide feedback and arrange a meeting with the main doctor to understand and fix the issue. The doctor was not available when I needed him but they wanted me to stay back and entertain him which I graciously denied.